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  • Payment must be made by PayPal, direct deposit, cheque or credit card.

  • Goods will be shipped within 1 working day of payment clearance; goods should arrive within 2-5 working days depending on your location.

  • Goods will remain the property of IT Super Store until cheque clears (when paying by cheque).

  • IT Super Store might use your details to send you updates on our new products.

  • When placing an order at IT Super Store, you will be presented with our bank details on the order confirmation page. This will allow you to deposit the order amount into our account. A confirmation email will also be sent to your nominated email address containing your order details, as well as, our bank details.

  • All sales transactions are subject to availability.

  • Most photos are of original items; however some are for presentation purposes only.

  • We only provide shipping within Australia. However, you may contact us if you require international shipping. All overseas orders are to be paid by direct deposit only.

  • Shipping cost includes handling.

  • Damaged goods are not eligible for return.

  • Approved RA's must be returned to IT Super Store within 5 working days of the RA number being issued or the goods will be declined and returned to the customer.

  • Customers must always refer to the warranty details and specified repair period stated on the product or in associated documentation.

  • Customer indemnifies IT Super Store, its employees, agents and subcontractors against all losses, damages, expenses and costs (on a full indemnity basis and whether incurred by or awarded against any of them) that any of them may sustain or incur as a result, whether directly or indirectly, of any claim. For the purposes of these terms of supply, "Claim" means any claim by any third person for loss or damage to any property, injury to or death of any person or economic loss arising out of or relating to any or all of the products or services, any delay or failure in supplying the products or services and these terms of supply.

  • All sales are considered to be final, unless otherwise agreed in writing by an authorized representative of IT Super Store.

  • IT Super Store has the right to supply certain products on a 'No Returns Basis'.

  • The expression 'No Returns Basis' means that IT Super Store will not accept returns unless required under law or by agreement. To the extent permitted by law, IT Super Store reserves the right to apply the No Returns Basis policy to all promotional or sale product(s) as it deems necessary. Product supplied on a "No Return" Basis cannot be returned to IT Super Store unless the product is faulty and is within the warranty period provided by the manufactured or imposed by statute.

  • Customer must pay each IT Super Store invoice before item can be shipped.

  • If IT Super Store becomes liable to pay a supplier's cancellation or rescheduling fee due to customer cancelling an order, IT Super Store may recover those fees from the customer.

  • All Prices are GST Inclusive.

  • 12 Months RTB (Return To Base) warranty on all new products, unless otherwise stated.

  • 3 Months RTB (Return To Base) warranty on all used products, unless otherwise stated.

  • Batteries on used laptops are not covered by warranty.

  • All warranty claims should be returned to base within warranty period, claims that are not returned within warranty period will not be served.

  • If we cannot repair or replace faulty goods we will refund your purchase amount in full.

  • All Transactions and online products are in Australian dollars.